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Person-Centered Maternity Care scale (PCMC)

The person-centered maternity care (PCMC) is used to measure women's perceptions of respectful and responsive maternity care during labor and delivery across multiple contexts.

Developed by:

Patience A. Afulani, Nadia Diamond-Smith, Ginger Golub, May Sudhinaraset

Measure domains:

Dignity and Respect Communication and Autonomy Supportive Care

Items and subscales:

30 items
3 subscales

Cronbach's alpha:

Combined sample: 0.86
Rural sample: 0.88
Urban sample: 0.83

subscales range from 0.6-0.8

Study population(s):

Rural sample: women recruited at health facilities and in their homes who delivered in the past 9 weeks

Urban sample: women who delivered in a government health facility in the last week

Additional information:

Correlated with global measures of satisfaction and quality of maternal care.

Measure validated?:


Link(s) to Validation Study and/or Measure:

Uses in Other Studies:

Afulani, P. A., Diamond-Smith, N., Phillips, B., Singhal, S., & Sudhinaraset, M. (2018). Validation of the person-centered maternity care scale in India. Reproductive Health, 15(1).

Citation of original article

Get citation
Afulani, P. A., Diamond-Smith, N., Golub, G., & Sudhinaraset, M. (2017). Development of a tool to measure person-centered maternity care in developing settings: validation in a rural and urban Kenyan population. Reproductive Health, 14(1).